medali777 Casino & Sportsbook Data Care
This page describes what we collect when you use medali777 and how we keep that data protected. We distinguish between identity information (your name, national ID, phone number—required once at account signup), gameplay data (your bets, balances, game history—tied to your account), and transactional information (your deposits, withdrawals, payment methods—tracked for fraud prevention and financial audit). Each category is stored separately, encrypted, and accessible only to medali777 staff with explicit need-to-know access.
Our privacy policy reflects our commitment to transparency: we tell you what we collect, why we collect it, who has access to it, and how long we keep it. We do not sell your data to third parties. We do not use your gameplay history for marketing outside medali777. We comply with Indonesian data-protection regulations and international standards for financial-services providers. If you have questions about your data or how we use it, contact our support team.
Read this page carefully. Your account on medali777 is your private space; we protect it accordingly.
What Data We Collect on medali777
When you create a medali777 account, we collect: full name, date of birth, national ID number (KTP), phone number, email address, and your registered address. This is identity information, required by Indonesian financial regulations to prevent money laundering and fraud. We verify this information against our database; we do not share it with external marketers or data brokers.
When you use medali777 to bet on Liga 1, Piala AFF, or Champions League matches, or to play slots (Aviator, Sweet Bonanza), or to sit at live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), we log your gameplay: which games you played, bet amounts, wins/losses, timestamps, and your account balance at each session. This data is used to calculate your account balance, settle disputes, and detect unusual patterns that may indicate fraud or unauthorized access.
When you deposit via QRIS, e-wallet, mobile banking, local payment, or other payment methods, or when you withdraw to your registered payment account, we collect transactional data: the amount, the payment method used, your bank or wallet account (last four digits only, for verification), the date and time, and the status (pending, confirmed, failed). We retain this data to audit your account, comply with banking regulations, and prevent duplicate deposits or fraudulent withdrawals.
Data Categories on medali777
- Identity: Name, date of birth, KTP, phone, email, address
- Gameplay: Bets, balances, game history, session timestamps
- Transactional: Deposits, withdrawals, payment methods, amounts, dates
- Device: IP address, device type, browser, operating system
- Support: Help requests, chat logs, account inquiries
How We Use Your Data on medali777
We use identity information to verify your age (must be ), confirm your jurisdiction (we serve only areas where medali777 is legal), and set your account tier. Your tier determines your daily account preferences, daily withdrawal caps, and single-transaction maximums—all tied to your KYC verification level. If you upgrade verification (from standard to enhanced tier), we re-verify your information and update your tier within one business day.
We use gameplay data to settle your account: calculate your balance, process bet results, track bonus eligibility, and detect fraud. If you report a missing bet result or a balance discrepancy, we review your gameplay log and correct errors. We also use gameplay data to identify patterns—e.g., if your account suddenly bets from a new device in a different city—and may temporarily freeze your account pending verification to protect against theft.
We use transactional data to reconcile your deposits and withdrawals against our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking). We flag large or unusual withdrawals for anti-fraud review. We retain transaction records for seven years to comply with Indonesian banking regulations. During Idul Fitri, Idul Adha, or other holidays, transaction processing may be slower due to banking closures, but our data collection continues.
Third Parties and Data Sharing
We share identity and transactional data with payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet gateway operators) to process your deposits and withdrawals. These processors have their own privacy policies; we recommend reviewing them. We do not control how payment processors handle your data after they receive it.
We do not share gameplay data (your bets, balances, game history) with third parties unless required by law (e.g., a court order or Indonesian financial-authority investigation). We do not sell your data to advertisers, data brokers, or other commercial entities. We do not use your gameplay history to target you with advertising outside medali777.
We may share aggregated, anonymized data (e.g., "medali777 processed 50,000 bets on Liga 1 matches last month") for public reporting or market analysis. This data does not identify you individually and cannot be reverse-engineered to reveal personal information.
How Long We Keep Your Data
We retain identity information (name, ID, phone, email) indefinitely while your medali777 account is active. If you close your account, we retain your identity data for seven years after closure as required by Indonesian financial-compliance regulations. After seven years, we anonymize or delete identity records.
We retain gameplay data (bets, balances, results) for as long as you have an active medali777 account, plus one year after account closure (to resolve any final disputes). We then delete or anonymize gameplay records.
We retain transactional data (deposits, withdrawals, payment details) for seven years after the transaction date, as required by banking regulations. This allows us to audit your account, resolve chargebacks or payment disputes, and comply with financial-authority audits.
Our Security Practices on medali777
We encrypt all data in transit using HTTPS and at rest using industry-standard encryption. Your password is hashed; we do not store passwords in plain text. If you forget your password, use the reset flow to create a new one; we do not email your password to you. We recommend enabling two-factor authentication (2FA) in your account settings for additional login security.
We log all access to your account data by medali777 staff. If we suspect unauthorized access or fraud, we freeze your account pending verification. You can change your password anytime in account settings. If you believe your account has been compromised, reset your password immediately and contact our support team.
Your Rights Regarding Your Data on medali777
You have the right to request a copy of the data we hold about you on medali777. Contact our support team with a data-access request and provide your username and registered email. We respond within 30 days with a downloadable file containing your identity information, gameplay history, and transaction records.
You have the right to request correction of inaccurate data—e.g., if your registered phone number is outdated. Update your information in account settings or contact support.
You have the right to close your medali777 account and request deletion of gameplay data (after seven years). Identity and transactional data may be retained longer to comply with financial regulations. Contact support to begin account closure.
Cookies and Browser Data
We use session cookies to keep you logged into medali777 during your visit. Session cookies expire when you close your browser. We use persistent cookies (lasting up to 12 months) to remember your login preference and language setting. You can disable cookies in your browser settings, but doing so may prevent medali777 from functioning correctly.
We do not use third-party tracking cookies (e.g., Google Analytics) on medali777. We collect basic device information (IP address, device type, browser, operating system) for fraud detection and to ensure service availability across different devices.
Data Privacy and Jurisdiction
Our privacy practices comply with Indonesian data-protection standards and financial-sector regulations. Your data is processed in jurisdictions where medali777 operates legally. We do not transfer your data to jurisdictions where gaming or sportsbook services are prohibited.
If you are located in Jakarta, Surabaya, Bandung, Medan, or elsewhere within a supported jurisdiction, your data is subject to our privacy policy as stated here. If your jurisdiction changes (you move to a location where medali777 is not legal), we may restrict your account access and may delete or anonymize your data per local legal requirements.
Contact Us About Data or Privacy
If you have questions about your data, how we use it, or your privacy rights on medali777, contact our support team through the platform's help center. Provide your username and a description of your inquiry. We respond within 30 days to data-access requests and within 7 days to other privacy inquiries.
For data deletion, account closure, or disputes about data handling, contact support with explicit instructions. We confirm all data-deletion or account-closure requests via email before proceeding.
medali777 values your privacy. We collect only what we need, use it only for the purposes stated here, and protect it with encryption and access controls. Thank you for trusting us with your account on medali777.